Privacy Policy

Purpose

The protection of your personal data is our priority. This policy describes how we collect, store, process, and use the personal data you provide through our website. Our goal is to ensure that your personal data is used exclusively for legitimate and specified purposes.

Legal and Regulatory Framework

GATSO S.A. operates as a “Data Controller” in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and Greek law (Law 4624/2019). Your data is collected and processed in full compliance with the legal framework, ensuring the confidentiality and security of your data.

What data we collect

We collect personal data only with your consent and for specific purposes. These include:

Identification Data: Full name, phone number.
Contact Data: Shipping address, billing address, email, phone number.
Transaction Data: Billing information, tax identification number, type, time of delivery of products or services.
Transactional Behavior Data: Information about your preferences and purchases.
Contractual Relationship Data: Contractual documents, electronic declarations, information forms.

Please note that we do not collect or store payment details (e.g., credit card numbers). These are transferred directly to the relevant bank via a secure connection.

Purposes of use of personal data

Your data is used exclusively for the following purposes:

Transaction Processing: Completing purchases, invoicing, shipping products.
Promotion and Advertising: Informing you about offers, competitions, and new products (only with your consent).
Service Improvement: Personalization of content and user experience.
Legal Obligations: Compliance with applicable laws and tax regulations.

Data Retention and Deletion

Your personal data is only retained for as long as is necessary to fulfill the purposes for which it was collected or in accordance with our legal obligations. After this period has expired, the data is deleted in a secure manner.

Transfer of Personal Data

We only transfer your data when it is necessary to complete a service (e.g., shipping products through partner courier companies) or when required by law. In any case, access is restricted to authorized persons who are bound by strict confidentiality rules.

Data Security

We implement strict security measures at a technical and organizational level to protect your data from unauthorized access, loss, or destruction. However, due to the nature of the internet, we cannot guarantee absolute security.

Cookies

You can manage your cookie settings via the banner that appears when you visit our website. Options: Accept, More Settings, Do Not Accept.

Your Rights

Under the GDPR, you have the following rights:

Access to your data.
Correction of inaccurate or incomplete data.
Deletion of data (under certain conditions).
Restriction of processing.
Transfer of data to a third party (portability).
Objection to processing.
Submission of a complaint to the competent supervisory authority.

To exercise your rights, please contact us at: info@gatsos.gr.

Policy Revision

This policy may be amended periodically. Any changes will be announced on this page with the date of the last update.

Contact

If you have any questions about our Privacy Policy, please contact us at:

Email: info@gatsos.gr