{"id":1218,"date":"2025-01-22T22:03:28","date_gmt":"2025-01-22T19:03:28","guid":{"rendered":"https:\/\/gatsos.gr\/product-return-form\/"},"modified":"2025-09-12T15:18:53","modified_gmt":"2025-09-12T12:18:53","slug":"product-return-form","status":"publish","type":"page","link":"https:\/\/gatsos.gr\/en\/product-return-form\/","title":{"rendered":"Product Return Form"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;main-page-section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/gatsos.gr\/wp-content\/uploads\/2025\/01\/backtop.png&#8221; custom_padding=&#8221;20px||20px||true|false&#8221; global_colors_info=&#8221;{%22gcid-9a776745-f142-43c9-9942-624ed55af25b%22:%91%22background_color%22,%22background_color%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; module_class=&#8221;main-page-title&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_align=&#8221;center&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_free_form=&#8221;selector{||  align-items: center;||}&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;gcid-body-color&#8221; header_3_font_size=&#8221;18px&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22header_3_text_color%22%93}&#8221;]<\/p>\n<p>Please fill out the form below to submit your request and receive a <strong>Product Return Approval Number (P.R.A.N.).<\/strong><\/p>\n<p><\/p>\n<p>For faster service, please ensure that you have accurately completed all required fields. After submitting your request, our team will contact you to inform you about the progress of your refund.<\/p>\n<p><\/p>\n<p>If you need help during the process, you can contact us at info@gatsos.gr or 2310 272 444.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1224-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1224\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1218#wpcf7-f1224-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1224\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1224-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<h3>Order Information\n<\/h3>\n<div class=\"form-columns\">\n\t<p><label> First Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Last Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-columns\">\n\t<p><label> Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Phone*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-columns\">\n\t<p><label> Order Number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Order Date<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-order\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" max=\"2026-04-22\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-order\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<h3>Product Information\n<\/h3>\n<div class=\"form-columns\">\n\t<p><label> Product name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-name\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Product code*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-code\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-code\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-columns\">\n\t<p><label> Quantity \/ Pieces*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number-product\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" min=\"1\" aria-required=\"true\" aria-invalid=\"false\" value=\"1\" type=\"number\" name=\"number-product\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Has the product been opened?*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-open-product\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"select-open-product\"><option value=\"\">Please select<\/option><option value=\"Yes\">Yes<\/option><option value=\"No\">No<\/option><\/select><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><label> Reason for Return*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-reason\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"select-reason\"><option value=\"\">Please select<\/option><option value=\"Damaged \/ damaged upon arrival\">Damaged \/ damaged upon arrival<\/option><option value=\"Receipt of incorrect item\">Receipt of incorrect item<\/option><option value=\"Order error\">Order error<\/option><option value=\"Defective, please specify below\">Defective, please specify below<\/option><option value=\"Other, please provide details below\">Other, please provide details below<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Defective or other details<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-free-text\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"textarea-free-text\"><\/textarea><\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-terms\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-terms\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"https:\/\/gatsos.gr\/en\/privacy-policy\/\" target=\"_blank\">Privacy Policy<\/a> and the<a href=\"https:\/\/gatsos.gr\/en\/return-policy\/\" target=\"_blank\">Return Policy<\/a><\/span><\/label><\/span><\/span><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" 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After submitting your request, our team will contact you to inform you about the progress of your refund.If you need help during the process, you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1218","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Product Return Form - Gatsos Jewellery<\/title>\n<meta name=\"description\" content=\"Fill out the form below to submit your request and receive a Product Return Approval Number (A.E.E.P.).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gatsos.gr\/en\/product-return-form\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product Return Form - 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